Director of Spiritual Care & Education
Carolinas Medical Center-Mercy
Bio: Terri Bolotin, M.Div is the Director of Spiritual Care & Education at CMC-Mercy. She has 18 years experience of educating faith based students on the art of spiritual care in a Level 1 Trauma hospital. She is certified by the Association for Clinical Pastoral Education and serves both in regional and national leadership positions. Previous to her hospital ministry, she provided pastoral care to women in jail and served as a campus minister in the university setting. She taught Literacy and English as a Second Language in a center serving marginalized peoples on the West side of Chicago. These environments created a deep appreciation for those with diverse religious beliefs and life experiences. Terri received a B.A. from St. Mary\'s of Notre Dame, the Master of Divinity from Candler School of Theology, Emory University and is presently in the MS program at Queens University in Organizational Development. She has published articles on Spirituality and Disability and is a frequent presenter on topics of spirituality, suffering and self-compassion.
Maureen Fogle, EdD, RN, NE-BC
Director of Education and Professional Practice
Carolinas Medical Center
Bio: Maureen Fogle Ed.D, RN, NE-BC is the Director for Education & Professional Practice at Carolinas Medical Center which is a part of the Carolinas Healthcare System. Dr. Fogle has been with Carolinas Healthcare for twenty-five years and has held positions in critical care nursing, education and administration. She was active in the nursing and physician education and implementation of bedside report and shared medical record at Carolinas Medical Center-Mercy, a 165-bed acute care facility that was awarded Planetree designation in 2011. She also is responsible for the current curriculum design used for senior nursing care as part of Nurses Improving the Care of Health System Elders (NICHE) program out of New York University's Hartford School of Nursing. In 2013, Carolinas Medical Center-Mercy was awarded Exemplar status by NICHE with Carolinas Medical Center's 3 Tower, a 36- bed medical unit becoming a first time NICHE affiliate. Dr. Fogle holds nursing advisory board positions with the Mercy School of Nursing (MSON) in Charlotte, North Carolinas and Pfeiffer University in Meisenheimer, North Carolina. In addition, she a nurse researcher and a member of the North Carolina Organization of Nurse Leaders (NCONL) state wide Nursing Research Committee.
Susan Frampton, PhD
Bio: As the President of Planetree, a non-profit organization, Frampton works with a growing network of hospitals and health centers around the world that have implemented Planetree's unique patient-centered model of care. Prior to her work with Planetree, she spent over twenty years at several hospitals in the New England area. Her work focused on community education, wellness and prevention, planning, and development of integrative medicine service lines. Frampton received her undergraduate training at Rutgers University, and both masters and doctoral degrees in medical anthropology from the University of Connecticut. She has numerous publications, including the newly released edited collection Putting Patients First, Second Edition (Jossey-Bass Publishing, 2008). The first edition of Putting Patients First (Jossey-Bass Publishing, 2003) won the ACHE Hamilton Book of the Year Award in 2004. In addition to speaking internationally on culture change, patient-centered design, and health care consumerism, Frampton has presented keynotes on designing patient-centered practices in acute care, continuing care, and ambulatory medicine settings for Healthcare Design Symposium, Veterans Health Administration and WHO. She was appointed to the The Joint Commission's Expert Advisory Panel to guide the process of drafting culturally competent patient-centered care standards for the nation's hospitals, the National Quality Forum's Care Coordination Steering Committee, and is an invited reviewer for the Institute of Medicine's upcoming publication on integrative care.
Janet Handy, MS, RN, NEA-BC, FACHE
Vice President and Chief Nursing Officer
Carolinas Medical Center-Mercy
Bio: Janet Handy is an Assistant Vice President of Strategic Initiatives for Carolinas Medical Center-Central Division Nursing located in Charlotte, NC. She joined Carolinas HealthCare System in 1996 after relocating from Rochester, NY. Over the past 4 decades, Janet has had a variety of positions including Staff Nurse, Assistant Nurse Manager, Nurse Manager, Nurse Educator, Director of Nursing and as Chief Nurse for 11 years at Carolinas Medical Center-Mercy. In 2013 when CMC-Mercy's license combined with Carolinas Medical Center her role changed to her current position. She has experience in a wide spectrum of leadership essentials. She has expertise on professional development, patient safety, quality, lean, transformational leadership and shared governance. Enhancing person and family centered care is a major endeavors that Janet has champion from her earliest days as a staff nurse to achieving Planetree designation in 2011 as the Chief Nurse for Carolinas Medical Center-Mercy. She is a mentor to others and is a preceptor for graduate nursing and MHA students. Janet has provided oversight to interdisciplinary colleagues in Pharmacy, Radiology, Respiratory Care and Level I Trauma Emergency Department. Janet is a member of the American Organization of Nurse Executives, American Nurses Association, North Carolina Nurses Associate, and is a Fellow in the American Health Care Executives, and member of the Sigma Theta Tau. She is certified in Nursing Administration- Advanced by the American Nurses Association. She has served on local, state, and nation nursing organization committees and initiatives. She was recognized as one of the great 100 nurses in North Carolina Janet is a Diploma graduate from Highland Hospital School of Nursing. She obtained her BSN from Nazareth College and her MS in Nursing from the University of Rochester. She is a member and volunteer of many community organizations including Relay for Life, United Way, Children's Miracle Network, Urban Ministry Soup Kitchen, and Habitat for Humanity and enjoys spending time with family and friends at her lake home. She enjoys traveling and has visited exciting locations in Italy and Israel. Janet has never met a stranger.
Elizabeth Morse, M.Div
Spiritual Care Manager, Spiritual Care & Education
Bio: Elizabeth Morse, M.Div, provides spiritual and emotional support to patients, their families and team members at the inpatient rehabilitation facilities of Carolinas Healthcare System. She facilitates Empathy class for team member education and support; class integrated concepts of mindfulness or compassion, guided imagery and empathy. She trains additional facilitators to teach the class at their respective health care facilities. In addition, she facilitates Wellness Class for Spinal Cord Education Series with an emphasis on integrative health practices and resilience.
Hazel Tapp, PhD
Associate Director of Research, Department of Family Medicine
Carolinas Medical Center
Bio: Hazel Tapp, PhD currently serves as the Associate Director of Research in the Department of Family Medicine at Carolinas HealthCare System in Charlotte, NC. Her research interests are implementing and evaluating patient-centered approaches such as motivational interviewing and shared decision making in order to improve health outcomes for chronic disease. As PI on a PCORI project designed to study the dissemination of shared decision making using participatory strategies, she is currently working with four Practice-based research networks and Medicaid across North Carolina to implement shared decision making across 30 clinical sites. Dr. Tapp previously helped implement shared decision making at six CHS safety-net primary care practices that provide care to Charlotte's vulnerable population. Dr Tapp serves as a participating member of our PBRN's community advisory board (CAB). The CAB uses participatory research principles to choose, develop and implement research interventions designed to improve the health of the community. The CAB engages the community using community forums, health fairs, and partnerships. In 2012 Dr. Tapp initiated and facilitates a patient advisory board at Elizabeth Family Medicine that is now meeting monthly.
Dael Waxman, MD
Interim Chair, Department of Family Medicine and Medical Director of Patient-Centered Programming
Carolinas Medical Center-Mercy
Bio: Dael Waxman, M.D. is the Interim Chair of the Dept. of Family Medicine at Carolinas HealthCare System in Charlotte, NC. Additionally, he serves as Medical Director for Patient-Centered Programming at Carolinas Medical Center-Mercy. In addition to his medical background, he has received training in and has been integrating family therapy, clinical hypnosis and other modalities of mind/body medicine into teaching and practice for over 20 years. An Associate Professor of Family Medicine at UNC Chapel Hill, he has taught regionally, nationally and internationally on: family influences on health, physician-patient communication, patient-centered care, collaboration between mental health and primary care, physician wellness, and mind/body medicine. Dael and his wife Brenda have a 17 year old daughter, Meara. They all enjoy the outdoors and travel.