J. Gavin Helton, MD
Medical Director Ambulatory Medicine
Bio: In July 2015 Dr. J. Gavin Helton assumed the position of medical director of ambulatory medicine for Mercy Virtual. Dr. Helton has seventeen years of internal medicine experience acting as a primary care physician in the St. Louis area. He believes the integration of virtual care is the next major step in restructuring care delivery-a true patient focused care continuum. Mercy Virtual&#x2019;s ambulatory program represents a collaborative effort with the patient&#x2019;s primary care physician offering direct augmentation of care. The development of this interdisciplinary team allows for improved patient care and quality of life as well as improved physician satisfaction while decreasing overall cost. This unique approach is especially necessary when caring for the higher acuity, chronically ill patients where the current episodic model provides gaps in care. Greater access at home through frequent contact and wireless monitoring, virtual encounters-real time video/audio visits, disease specific education, medication and behavioral adherence programs, streaming biometric data, and the use of predictive and prescriptive analytics allows for immediate intervention.
Janet Pursley, RN, BSN, MBA
VP of Care Management
Bio: Janet has extensive administrative experience in medical management and outcome measurement in an integrated healthcare setting. Janet joined Mercy at St. John&#x2019;s Health System in 1981. She directed the early development of the case management and discharge planning roles at St. John&#x2019;s.<br /> Since 1999, as vice-president of Medical Management Services she developed the data management and analysis foundation for the services delivered through St. John&#x2019;s to support Health Plan members including the direct Employer Partnerships. As VP her areas of responsibility included the full-continuum support services of Utilization Management, Social Services, Quality/ Performance Improvement and Accreditation, Data Management and Analysis, Case Management, Disease Management, Demand Management/Nurse On Call, Pharmacotherapy, Palliative Care, Diabetic Resource Center, Asthma Resource Center, Medication Access Program, Physician Education and Support Services, and she is the coordinator for the CMS Physician Group Practice Demonstration Project. Janet provides consulting services for health care providers and employers and assisted in the development of incentive programs.
Thomas H. Hale, MD, PhD
Executive Medical Director
Bio: Thomas Hale, MD, is executive medical director for Mercy&#x2019;s Telehealth Services, a position he assumed in June 2009.<br /> In this role, Dr. Hale is leading the development of new ways to effectively and efficiently deliver health care to Mercy communities, large and small. This new care model combines people and technology to extend Mercy&#x2019;s reach and services beyond the walls of doctors&#x2019; offices, hospital campuses and other traditional facilities.<br /> Prior to being named to his current position, Dr. Hale maintained a patient practice for 23 years and served as president of Mercy Medical Group for 15 years. He and other area physicians established this integrated primary care group in association with Mercy in 1994. Today, this group is part of Mercy Clinic that includes 1,700 Mercy primary and specialty care physicians who serve patients across four states. Dr. Hale served as the physician leader for Mercy&#x2019;s implementation of a fully integrated electronic health record system covering more than 20 hospitals and 500 ambulatory sites.
Randall S. Moore, MD, MBA
Bio: As president of Mercy Virtual, Dr. Randall Moore and his team are pioneering a new model of care using the power and potential of telemedicine to expand access and improve outcomes, while reducing costs. Dr. Moore&#x2019;s experience includes more than 30 years working as both an academic clinical physician as well as a business executive. A common theme across his work is realizing the value of shifting care from a reactive, provider-based model, to a true patient-centric model that extends a continuum care into the daily lives of patients. Before joining Mercy, Dr. Moore focused on the development and implementation of transformational health care models through his consulting firm. Working in major health care systems such as Intermountain Health, Ascension Health and Presence Health, his work focused on evolving from traditional fee for service to optimizing value of population health.
Christopher Veremakis, MD
Mercy Telehealth Services
Bio: In 2006, when Mercy began its first telehealth initiative, Dr. Chris Veremakis became medical director of Mercy SafeWatch, the largest single-hub remote electronic ICU in the country. This tele-ICU monitors over 450 ICU beds in Missouri, Oklahoma, Kansas and Arkansas. In 2009, he gave up his bedside critical care practice to become a medical director of Telehealth Services.<br /> From 1984-2009, Dr. Veremakis was chair of Critical Care Medicine at Mercy Hospital St. Louis, a 980-bed independent teaching hospital and Level I trauma center in suburban St. Louis, Mo. During that time, he built a Critical Care Medicine department that currently numbers 18 full-time intensivists who assume primary management of all adult medical and surgical ICU patients in 80+ ICU and step-down beds.