Bio: Laurie Hurwitz is the executive director of revenue cycle at Gundersen Health System, which she joined in October 2012. Hurwitz leads revenue cycle hospital and clinic operations, including preservice, registration, financial counseling, customer financial service, hospital and professional coding, ambulatory CDI, utilization management, billing and insurance follow-up, special billing, denial management, provider enrollment, managed care contracting, cost reporting, and regulatory compliance. Hurwitz has over 20 yearsÃ¢ï¿½ï¿½ experience in healthcare financial management. Prior to joining Gundersen, she served as director of decision support and physician practice finance at McLaren Northern Michigan Health System, chief financial officer at East Jordan Family Health Center, and controller at Northern Michigan Community Mental Health.
Donna Graham Senior Director, Revenue Cycle The MetroHealth System Cleveland
Bio: Donna Graham is senior director of revenue cycle for The MetroHealth System in Cleveland. In this role, she is responsible for the revenue cycle (hospital and physician), which includes admitting, enrollment and outreach, health information management services, revenue integrity, patient financial services, and revenue cycle operations and decision support. Graham has more than 20 years of experience in strategic planning in academic medical centers, multi-specialty healthcare delivery systems, and private practices. In 2014, under GrahamÃ¢ï¿½ï¿½s leadership, The MetroHealth System was recognized as the nationÃ¢ï¿½ï¿½s first adopter of HFMAÃ¢ï¿½ï¿½s Patient Financial Communications Best Practices. In collaboration with IS, a HIMSS Stage 7 award was also achieved. Graham was a pre-conference speaker for the 2014 HFMA ANI. Graham also has been a speaker for HIMSS, AMA, and others reviewing best practice as it relates to information systems technology integration, clinical operations, revenue cycle, and finance; she has received various certifications as a knowledge expert in these areas.